THE AGENDA
Day 1: Wednesday — July 10, 2024
8:00 AM - 5:00 PM
REGISTRATION
8:00 - 9:00 AM
INNOVATION VILLAGE
Coffee & Light Breakfast
8:50 - 8:55 AM
Stage 1
Opening remarks
8:55 - 9:15 AM
Stage 1
Keynote – Staying Relevant in the Age of TikTok
Robert Rizzolo, Chief Merchandising Officer, Marc Jacobs
Kristin Patrick, Chief Marketing Officer, Marc Jacobs
Simeon Siegel, Managing Director, Senior Analyst: Retail and eCommerce, BMO Capital Markets (Moderator)
SESSION 1
9:20 - 10:00 AM
STAGE 1
Marketing in a Post Cookie World
Part A: Future Proofing Through First-Party Data
Mike Dupuis, CDO, SPARC Group
Katia Berlin, VP, Strategy and Transformation, APP Group / Mackage
Veronika Sonsev, Co-Founder, CommerceNext (Moderator)
Part B: New Frameworks for Marketing Measurement and Attribution
David Baker, Chief Digital Officer, Beekman1802
Doug Jensen, SVP, GTM Analytics & Activation and Learning Center of Excellence, Estée Lauder
Dawit Heck, Principal, Bain Capital Ventures (Moderator)
STAGE 2
Part A: Reimaging Stores for How an Omnichannel Customer Shops Today
Linda Li Steiner, Head of Customer Activation & Marketing, H&M Americas
Danny Parisi, Senior Fashion Reporter, Glossy (Interviewer)
Part B: Buzzworthy Experiential Retail: Pop-ups, Activations and Flagships
Andrea DiNunzio, GM, Luxury Skincare, Coty
Cathaleen Chen, Editor, The Business of Fashion (Interviewer)
STAGE 3
Technologies Optimizing Digital Commerce
Max Bennett, Co-Founder & CEO, Alby
Vered Levy Ron, CEO, Syte
Madeline Parra, CEO & Co-Founder, Purple Dot
Tom Dwyer, Ecommerce Logistics Lead, Pitney Bowes
Kimberly Morgan, Chief Commercial & Operations Officer, K3
Sam Thompson, Founding Partner, Progress Ventures (Interviewer)
INNOVATION VILLAGE
LeadTime
Networking
Activations
SESSION 2
10:05 - 10:45 AM
STAGE 1
Growth Through Partnerships – Leveraging the Right Collabs and Creators For Your Brand
Christina Hennington, Chief Strategy and Growth Officer, Target
Austin Hodges, Chief Marketing Officer, Nuna Baby
Koral Chen, SVP, SMAC Entertainment/Michael Strahan Brand
Krystina Gustafson, Chief Content Officer, Trybe (Interviewer)
STAGE 2
Store Experiences That Drive Brand Affinity and Loyalty
Lynda Fisher, Chief Revenue Officer, Rowan
Adriana Carrig, CEO & Founder, Little Words Project
Giovanni Lepori, VP Global Retail Development, Rothy’s
Ann Gehan, Reporter, The Information (Interviewer)
STAGE 3
Part A: Case Study – How Framebridge Uses Content, Customization and Design to Elevate the Shopping Experience
Michelle Rittenhouse,VP, Product, Framebridge
Michael Janiak, Co-Founder & Executive Creative Director, Pattern (Interviewer)
Part B: Case Study – How Deckers Brands Uses High-Performing Video at Scale
Nicolas Smotek, Sr. Director of Global DTC Digital Technology, Deckers Brands
Wanda Cadigan, SVP, Marketing, Cloudinary (Interviewer)
INNOVATION VILLAGE
LeadTime
Networking
Activations
10:50 - 11:25 AM
INNOVATION VILLAGE
Hosted Meetings Program | LeadTime | Sweet Treats & Healthy Snacks
SESSION 3
11:25 - 12:00 PM
STAGE 1
Think Global Act Local And Personal – How International Brands Are Targeting US Consumers
Daniel Martinez, Global Retail Director, Farm Rio
Shane Grenley, International Retail Director – North America, Mango
Marie Driscoll, Adjunct Professor, The New School and FIT (Interviewer)
STAGE 2
Session Break
STAGE 3
Session Break
INNOVATION VILLAGE
Hosted Meetings Program
LeadTime
Networking
Activations
12:00 - 12:55 PM
INNOVATION VILLAGE
Networking Lunch | LeadTime
12:00 - 12:55 PM
The Loft
Hosted lunches
By Invitation Only.
SESSION 4
12:55 - 1:35 PM
STAGE 1
Growing Your Brand in Uncertain Times
Part A:
Jed Berger, President, Kenneth Cole Productions
PJ Oleksak, CEO, Nuts.com
Stephen Lamar, President and CEO, American Apparel & Footwear Association (Interviewer)
Part B:
Ramy Sharp, Founder and CEO, Ramy Brook
Ken Pilot, Founder, Ken Pilot Ventures (Interviewer)
STAGE 2
How to Grab and Hold Consumer Attention with Content
Melissa Ben-Ishay, Co-Founder and CEO, Baked by Melissa
Susan Kim, CEO, Kopari
Tyler Rutstein, Chief Brand Officer and Head of Commerce, Overtime
Jessica Binns, Editorial Director, Berns Communications Group (Interviewer)
STAGE 3
AI Showcase: Emerging Capabilities You Need to Know
Stacey Schulman, VP, Education and Consumer Industries, Intel
Haniff Brown, CEO, Fit:Match
Chloe Duckworth, Co-Founder & CEO, Valence Vibrations
Matthew Austin, VP, Global Ecommerce, Fossil
Robert Wharton, Head of Customer Success, Metrical
Pratik Bhadra, CEO, North America, Netcore Cloud
Paul Lewis, Managing Director, Rethink Retail (Emcee)
INNOVATION VILLAGE
LeadTime
Networking
Activations
1:40 - 2:20 PM
The Loft
The New Customer Journey Workshop: Leveling up Technology Capabilities To Meet Evolving Customer Expectations
Emcee:
Stacey Schulman, VP, Health, Education and Consumer Industries, Intel
Noah Gellman, CEO, The Lead
For technology and product managers – By Invitation Only.
SESSION 5
1:40 - 2:20 PM
STAGE 1
Part A: Personalizing Customer Interactions from Awareness to Loyalty
Bennett Fox-Glassman, SVP, Customer Journey, Macy’s
Rick Watson, Founder & CEO, RMW Consulting (Interviewer)
Part B: Understanding and Reflecting the Cultural Nuances of a Increasingly Diverse Consumer
Maloni Goss, Head of Insights, Chanel
Kimberly Lee Minor, CEO, WOC Retail Alliance (Interviewer)
STAGE 2
Part A: Case Study – How True Classic Uses AI-Based Customer Support to Reduce Costs and Increase Conversion
Breanna Moreno, VP, Customer Experience, True Classic
Maja Schaefer, CEO, Zowie (Interviewer)
Part B: Transforming Culture for Success in the Modern Marketplace
Rachel Wyatt, SVP, Head of Digital and Customer Experience, Signet Jewelers
Annette Dunleavy, VP, Brand Marketing, QVC
Melissa Campanelli, Co Founder, Women in Retail Leadership Circle (Moderator)
STAGE 3
Technologies Enabling Growth
Matt Butler, CEO, Bonsai
Carolyn Altomare, SVP, Digital Solutions, Vericast
Meyar Sheik, Global President, Insider
Matt Angoff, Senior Director of Strategic Accounts, Talon.One
Ron Jacobson, CEO and Cofounder, Rockerbox
Juan Mejia, Managing Director, BrightTower (Interviewer)
INNOVATION VILLAGE
LeadTime
Networking
Activations
2:25 - 3:00 PM
INNOVATION VILLAGE
Hosted Meetings Program | LeadTime | Sweet Treats & Healthy Snacks
SESSION 6
3:00 - 3:10 PM
STAGE 1
The AI Era: Creativity and Marketing Reimagined
Karin Tracy, Head of Industry, Retail, Fashion, Beauty, Luxury, Meta
STAGE 2
Session Break
STAGE 3
Session Break
INNOVATION VILLAGE
Hosted Meetings Program
LeadTime
Networking
Activations
SESSION 7
3:10 - 3:30 PM
STAGE 1
Moving Beyond LTV – Creating a Lifetime Relationship with Customers Through Great Ownership Experience
Lisa Walker, President, Jewelry Services, Signet Jewelers
Suzy Davidkhanian, VP, Content, Emarketer
STAGE 2
Session Break
STAGE 3
Session Break
INNOVATION VILLAGE
Hosted Meetings Program
LeadTime
Networking
Activations
3:30 - 5:15 PM
The Loft
The Ecommerce Assembly
By Invitation Only
Where ecommerce leaders and practitioners meet in intimate, focused, and moderated discussions with peers.
3:30 - 5:15 PM
The Loft
The Marketing Assembly
By Invitation Only
Where growth marketing leaders meet in intimate, focused, and moderated discussions with peers.
SESSION 8
3:30 - 3:45 PM
STAGE 1
Inside Out: Changing Customer Experience Through Culture Shift
PJ Singh, VP, Stores Strategy & Product Management, Macy’s
Deborah Patton, Managing Director, The Robin Report (Interviewer)
STAGE 2
Session Break
STAGE 3
Session Break
INNOVATION VILLAGE
Hosted Meetings Program
LeadTime
Networking
Activations
SESSION 9
3:50 - 4:30 PM
STAGE 1
Part A: Reinvention of Loyalty Through Data
Quynh Dang, VP, Brand Marketing, Nanit
Nandika Suri, VP, Global CRM, Loyalty & Personalization, Under Armour
Aaron Conant, Co-Founder & Chief Digital Strategist, BWG Connect (Interviewer)
Part B: Aligning Marketing Spend to Shifting Business Priorities and Consumer Climate
Sabrina Cherubini, SVP, Brand & Digital, Hanky Panky
Amy Calhoun Robb, Chief Marketing Officer, Hint
Paul Chambers, Co-Founder, SUBTA (Moderator)
STAGE 2
Part A: Case Study – How to Convert Anonymous Visitors with AI
Suzanne Scott, SVP, Digital, Tailored Brands
Jason Seeba, CMO, Session AI (Interviewer)
Part B: Case Study – How Zenni Optimizes Partner Marketing
Dennis Maxwell, Senior Director of Performance Marketing, Zenni Optical
Cristy Garcia, CMO, Impact.com (Interviewer)
STAGE 3
Technologies Enhancing Omnichannel Experience
Ethan Chernofsky, SVP Marketing, Placer.ai
Nick Ahrens, CRO, ThirdChannel
Erik Holm, VP, Product Marketing, NewStore
Heikki Haldre, CEO, Miros
Stephen Cohen, Solutions Consultant, DotDigital
Carle Stenmark, General Partner, VMG Partners (Interviewer)
INNOVATION VILLAGE
LeadTime
Networking
Activations
SESSION 10
4:35 - 5:15 PM
STAGE 1
New Lessons for Building Engaged Customers Communities
Allison Ellsworth, Founder and Chief Brand Officer, Poppi
Ashley Murphy, VP, Consumer Marketing, Rare Beauty
Ellie Off, VP, Brand, Marketing, & Innovation, Every Man Jack
Colin Daniels, Digital Editor, Adweek (Interviewer)
STAGE 2
Part A: Case Study – How New Balance Uses Resale for Customer Acquisition and Loyalty
Chuck Mauro, Global Marketing Director, Brand Strategy & Creative, New Balance
Emily Gittins, CEO and Co-Founder, Archive Resale (Interviewer)
Part B: Case Study – How Figs is Building a Global Business
Michelle Gaster Wasserman, SVP, General Manager, International, Figs
Matthew Merrilees, CEO, North America, Global-e (Interviewer)
STAGE 3
Technologies Enabling Growth
Raavi Iqbal, CEO, SocialLadder
Patrick Madden, VP, Business Development, Wiland
Courtney Siegel, VP, Marketing, Skeepers
Molly Friederich, Director, Product Marketing, Sanity.io
Matt Collins, Director, Product Market, MNTN
Miranda An, Director – Brand, Retail and Media, Plug and Play Ventures (Interviewer)
INNOVATION VILLAGE
LeadTime
Networking
Activations
5:30 - 7:30 PM
Sunset Yacht Cruise
Brand & Retail Attendees Only
7:30 - 9:30 PM
HOSTED DINNERS & PARTNER EVENTS
By Invitation Only
Day 2: Thursday — July 11, 2024
8:00 AM - 2:00 PM
REGISTRATION
8:00 - 9:00 AM
INNOVATION VILLAGE
Coffee & Light Breakfast
8:15 - 9:30 AM
The Loft
Rethink Retail Breakfast
By Invitation Only
This breakfast is open to members of RETHINK Retail’s Top Retail Experts (TRE) for 2024. Senior executives from retailers and brands, as well as members of RETHINK Retail’s Global Retail Leaders (GRL), are also welcome to join. Contact hello@globalretailleaders.com to request a seat at the breakfast.
8:35 - 8:50 AM
Stage 1
Opening Remarks and Honoring the Leading 100
8:55 - 9:15 AM
Stage 1
Keynote – Refocusing Your Brand for Growth
Melissa Worth, SVP, Americas, New Balance
Jill Manoff, Editor-in-Chief, Glossy (Interviewer)
SESSION 1
9:15 - 9:55 AM
STAGE 1
Future of Direct-to-Consumer in Luxury
Mark Katz, Chief Operating Officer/Chief Financial Officer, Vera Wang Group
Leila Jalai, SVP Global Planning & Inventory Management, David Yurman
Jon Zeiders, President, Staud
Marie Driscoll, Adjunct Professor, The New School and FIT (Interviewer)
STAGE 2
Preparing Your Brand for a Constantly Changing World: Future Proofing Tech Investments
Scott Lux, Global EVP I Ecommerce, Technology, and Innovation, Esprit
Juliette Arnaud, Director of Enterprise Applications, Supreme
Ron Ijack, SVP, Head of Information Technology, Roots
Christine Russo, Principal, Retail Creative and Consulting Agency | RCCA (Interviewer)
STAGE 3
AI Showcase: Emerging Capabilities You Need to Know
Karilyn Anderson, GVP, Digital Marketing & CRM, SPARC Group
Arthur Root, CEO, Nostra
Marc Celler, Sr Director, Americas, Rocketium
Karl Haller, Partner, Consumer Center of Competency Leader, IBM
Paul Lewis, Managing Director, Rethink Retail (Emcee)
INNOVATION VILLAGE
LeadTime
Networking
Activations
10:00 AM - 12:30 PM
INNOVATION VILLAGE
Hosted Meetings Program
10:05 - 10:45 AM
The Loft
The Scaling eCommerce Workshop: Creating a High Performing eCommerce Site without Adding Cost
Emcee:
Oren Inditzky, VP, Online Stores, Wix
Nir Orman, Director, E-commerce Engineering, Wix
For leaders at early-stage businesses – By Invitation Only.
SESSION 2
10:05 - 10:45 AM
STAGE 1
Part A: Case Study – How Urban Outfitters Masters Social Media Algorithms to Reach New Audiences
Cyntia Leo, Head of Brand Marketing, Urban Outfitters
Kate Archibald, CMO, Dash Hudson
Jeremy Goldman, Sr Director, Marketing, Commerce, and Tech Briefings, Emarketer (Moderator)
Part B: Case Study – How GOAT Optimizes Parcel Logistics and Controls Shipping Costs
David Lewington, Head of Global Logistics, GOAT Group
Michael Falls, Vice President, Client Success, Reveel (Interviewer)
STAGE 2
Session Break
STAGE 3
Session Break
INNOVATION VILLAGE
Hosted Meetings Program
LeadTime
Networking
Activations
10:45 - 11:20 AM
INNOVATION VILLAGE
Hosted Meetings Program | LeadTime | Sweet Treats & Healthy Snacks
SESSION 3
11:20 - 11:50 AM
STAGE 1
Part A: Maximizing Profitability Through Tech and Organizational Transformation
Heather Wilberger, CTO & CIO, VINCE
Gaurav Pant, Chief Insights Officer, Incisiv (Interview)
Part B: Thriving Amidst Change: How to Get Ahead in Today’s Retail Environment
Katie Reeves, Managing Director, COS North America
Jill Manoff, Editor-in-Chief, Glossy (Interviewer)
STAGE 2
Session Break
STAGE 3
Session Break
INNOVATION VILLAGE
Hosted Meetings Program
LeadTime
Networking
Activations
SESSION 4
11:55 - 12:35 PM
STAGE 1
Part A: Transforming the Organization Through Customer Insights
Angie Rieger, Chief Transformation Officer, Land’s End
Vivian Chang, Head of DTC Practice, Clorox
Liza Amlani, Principal and Co-Founder, Retail Strategy Group (Interviewer)
Part B: Using Consumer Metrics to Drive Performance
Pooja Chandiramani, VP, Marketing Analytics, Operations & Transformation, Coach
Liza Amlani, Principal and Co-Founder, Retail Strategy Group (Interviewer)
STAGE 2
Part A: Case Study – How TUSHY Transforms Customer Insights into Business Strategies
Ren Fuller-Wasserman, Sr. Director, Customer Experience, Tushy
Justin Holmes, CMO, Gorgias (Interviewer)
Part B: Case Study – How Dr Squatch is Using AI-Based Personalization to Grow Conversions, AOV and Subscribers
Stephen Pinto, Sr. Director of Product Management, Dr Squatch
Nick Hein,VP, Sales, Rebuy Engine (Interviewer)
STAGE 3
Session Break
INNOVATION VILLAGE
Hosted Meetings Program
LeadTime
Networking
Activations
12:35 - 1:30 PM
INNOVATION VILLAGE
Networking Lunch | LeadTime
12:35 - 1:30 PM
The Loft
Hosted lunches
By Invitation Only
SESSION 5
1:30 - 2:10 PM
STAGE 1
Next-Level Personalization and Discovery Through Gen AI
David Ting, Chief Technology Officer & Global General Manager, Zenni Optical
James Reinhart, Founder and CEO, thredUP
Richard Kestenbaum, Partner, Triangle Capital | Contributor, Forbes.com (Interviewer)
STAGE 2
The Rapid Conversion Workshop: Reducing the Number of Touchpoints in the Conversion Funnel
Pratik Bhadra, CEO-North America, Netcore
For heads of digital at fast-growing brands – By Invitation Only.
STAGE 3
Part A: AI-Enhanced Performance Marketing in the Post-Cookie World
Jaysen Gillespie, Head of Analytics & Data Science, RTB House
Alex Cone, Privacy Sandbox Product Manager, Google
Part B: Next Evolution of Digital Marketing for Efficient Customer Acquisition
Steph So, SVP of Digital Experience, Shake Shack
Raina Enand, Senior Director, Marketing, Wonder
Colin Daniels, Digital Editor, Adweek (Interviewer)
INNOVATION VILLAGE
LeadTime
Networking
Activations
SESSION 6
2:15 - 2:35 PM
STAGE 1
Killer Use Cases and Latest Developments in AI
Barry McGough, GVP, Innovation, AmeriCo. Group
STAGE 2
Session Break
FOREMOST 50 DTC SHOWCASE | STAGE 3
Winning in the Routine Economy: How to Master Subscription Growth
Jen Gray, SVP, Marketing, Recharge
INNOVATION VILLAGE
LeadTime
Networking
Activations
2:40 - 3:20 PM
The Loft
Workshop – AI-Powered Recruiting: Future-Proof Your Career and Company
Emcee:
Daniel Barke, Chief Product Officer and Co-Founder, WorkGenius
SESSION 7
2:40 - 3:20 PM
STAGE 1
AI Governance: How to Move Fast Without Breaking Things
Chris Peña, GVP, Consumer Technologies, PVH
Doug Zarkin, Chief Brand Officer, Good Feet Worldwide
Mandeep Bhatia, VP, Global Digital Product & Omnichannel Innovation, Tapestry
Joe Laszlo, Head of Content, US, Shoptalk (Interviewer)
STAGE 2
Session Break
FOREMOST 50 DTC SHOWCASE | STAGE 3
Building Brands That Outlast the Ever-Shortening Trend Cycles
Henry Davis, CEO, Sakara Life
Bruce Smith, Founder & CEO, Hydrow
Ben Mand, CEO, Guayakí Yerba Mate
Melissa Conner, Partner and Managing Director, JBC (Interviewer)
INNOVATION VILLAGE
LeadTime
Networking
Activations
3:25 - 4:05 PM
The Loft
Workshop – Building Brand Equity Through Collaborations
Emcee:
Sherikay Chaffee, SVP, IMG Licensing and New Business Development, Endeavor
Steven Heller, President and Founder, The Brand Liaison
4:10 - 4:40 PM
The Loft
Workshop – How to Build and Scale the Retail Channel
Emcee:
Andrew Neelon, Founder and CEO, 1REC
SESSION 8
3:25 - 6:00 PM
STAGE 1
Session Break
INNOVATION FORUM | STAGE 2
Innovation Forum
Where brand & retail technology leadership, venture capital, start-ups, and big tech co-create.
Robin Barrett Wilson, Director, Customer Engagement, Rizing Consumer Industries (Emcee)
3:30 – 3:45 PM: Coffee and Networking
3:45 – 4:00 PM: Key Trends in Venture Capital Investments in Retail Technology
Scott Friend, Partner, Bain Capital Ventures
Will Decker, Investor, Advisor, The Lead (Interviewer)
4:00 – 4:20 PM: Innovation Priorities for Leading Brands in the Next 2 Years
Noam Paransky, Chief Omni and Innovation Officer, Tapestry
Stacey Schulman, VP, Health, Education and Consumer Industries, Intel (Interviewer)
4:20 – 4:45 PM: Round Table Networking
4:45 – 4:55 PM: Break
4:55 – 5:10 PM: Research Presentation – Navigating the Risks and Challenges of Using AI Models
Deborah Weinswig, CEO and Founder, Coresight Research
5:10 – 5:30: Creating an Effective Innovation Pipeline to Keep up with the Competition
Sallie Jian, Director, Head of Ventures North America, Diageo
Pano Anthos, Founder & Managing Director, XRC Ventures
Matt Mueller, Founder, The Mindful Innovator (Moderator)
5:30 – 6:30 PM: Start-Up Cocktail Mixer
6:25 – 6:30 PM: Start-Up Winners Announced
FOREMOST 50 DTC SHOWCASE | STAGE 3
3:25 - 4:05 PM
How Every Brand Can Master Omnichannel Distribution
Melanie Travis, CEO and Founder, Andie
Lauri Kien Kotcher, CEO, quip
Will Lisman, CEO, The Honest Kitchen
Aarti Kapoor, Investment Partner, VMG Partners (Interviewer)
4:10 - 4:40 PM
Brand Building and Creativity in the Age of AI
Emmett Shine, Co-Founder, Chief Creative Officer, Pattern Brands
INNOVATION VILLAGE
Please note, The Innovation Village closes at 5 PM
LeadTime
Networking
Activations
